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PRIVACY POLICY

Privacy Policy

1. Data Controller

This Privacy Policy explains how JRI NORTE INVEST, UNIPESSOAL LDA, trading under the business name Stay Norte, processes the personal data of users of the website www.staynorte.com.

Data Controller: JRI NORTE INVEST, UNIPESSOAL LDA
Company registration number (NIPC): 519212231
Address: Rua do Ribeirinho, nº 191, 4775-449 Vila Nova de Famalicão, Portugal
Email: staynorte@gmail.com
Telephone: +351 935 202 916

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese legislation.

2. Personal Data We Collect

We may process information that you voluntarily provide when contacting us, including:

  • First and last name;

  • Email address;

  • Telephone number;

  • City or location of the property concerned;

  • Type of property;

  • Information and messages you choose to share with us regarding your property or rental management project.

Certain technical data, such as IP addresses or browser information, may also be processed by our hosting provider or website service providers, depending on their configuration.

We do not request payment information through the contact form on our informational website.

3. Purposes and Legal Bases for Processing

Your personal data is used only when necessary to:

  • Respond to your enquiries;

  • Assess your property management project and prepare a potential service proposal;

  • Follow up on our communications;

  • Ensure the security and proper functioning of the website;

  • Comply with our legal obligations;

  • Protect and enforce our rights in the event of a dispute.

Depending on the circumstances, processing is based on your request to take steps prior to entering into a contract, our legitimate interest in responding to business enquiries, a legal obligation, or your consent where required.

4. Data Recipients

Your data may be accessed by authorised Stay Norte personnel and by technical service providers involved in operating the website, hosting services or email communications, to the extent necessary for them to perform their duties.

Your data may also be disclosed to the competent authorities where required by law.

We do not sell your personal data.

5. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected.

Contact enquiries are retained for the time necessary to respond to them and manage any follow-up. They may be retained for longer where necessary to manage a business relationship, comply with legal obligations or establish, exercise or defend legal claims.

Technical data is retained in accordance with the retention periods applied by the relevant service providers and applicable security requirements.

6. Data Security

We implement reasonable technical and organisational measures to protect personal data against loss, unauthorised access, alteration or disclosure.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

7. Your Rights

Under the GDPR, and subject to the applicable legal requirements, you may have the right to:

  • Request access to your personal data;

  • Request the correction of inaccurate data;

  • Request the erasure of your data;

  • Request the restriction of processing;

  • Object to certain types of processing;

  • Request data portability where this right applies;

  • Withdraw your consent where processing is based on consent.

To exercise your rights, please contact us at staynorte@gmail.com.

You may also lodge a complaint with the Portuguese data protection supervisory authority, the Comissão Nacional de Proteção de Dados (CNPD).

8. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of those websites.

9. Changes to This Privacy Policy

This Privacy Policy may be updated to reflect changes to our website, our practices or applicable regulations. The current version will be published on this page.

10. Contact

For any questions regarding this Privacy Policy or the processing of your personal data, please contact:

JRI NORTE INVEST, UNIPESSOAL LDA — Stay Norte
Email: staynorte@gmail.com
Address: Rua do Ribeirinho, nº 191, 4775-449 Vila Nova de Famalicão, Portugal

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